The Inspiration Co. Products are meant to bring Inspiration and Joy to our Customers. If for any reason you are not satisfied with your purchase, you have 30 days to exchange or get store credit.

RETURN POLICY FOR “THE INSPIRATION COMPANY”

Purchases made at an Inspiration Company ONLINE STORE or IN PERSON STORE are eligible for STORE CREDIT or EXCHANGE ONLY within 30 days of purchase.

ALL IN-STORE SALES ARE ELIGIBLE FOR STORE CREDIT or EXCHANGE ONLY.

ALL ONLINE SALES ARE ELIGIBLE FOR STORE CREDIT or EXCHANGE ONLY.

 THE INSPIRATION COMPANY IN STORE and ONLINE RETURN POLICY

IN STORE - Purchases made in-store are eligible for STORE CREDIT or EXCHANGE ONLY when returned to any Inspiration Company retail location within 30 days from the date of purchase. Returned product must meet all return criteria below.

ONLINE- purchases made online may be returned/sent back to The Inspiration Company distribution center by emailing [email protected] to receive instructions on returning online orders for Credit/Exchange within 30 days of the date ordered. The customer is responsible for the cost of shipping to return the product, and The Inspiration Company will be responsible for the cost to ship out the exchanged product back to the customer. Please allow up to 15 business days for your return to be processed.

RETURN CRITERIA BELOW MUST BE MET FOR ALL RETRUNS

• Product must be in original packaging to receive Store Credit.
• You must have your receipt or order number.
• Product must not have been opened, worn, and must show no proof of use.
• Custom Engraved pieces, masks, Birthday Discount purchases, gift cards, The Inspiration Company Branded merchandise, custom pieces created in store and permanently discounted or marked down merchandise are considered Final Sale and are not eligible for return or exchange.

FRAGRANCE RETURN POLICY

All unopened fragrance items purchased in store may be returned at your nearest The Inspiration Company store for exchange or store credit only within 30 days of purchase. Fragrance must be unopened, in its original packaging. All fragrance boxes were designed with sustainability in mind and are FSC certified, FSC(C) C102375.

All unopened fragrance items purchased online may be returned for a full refund to your original payment method after sending the items back to The Inspiration Company distribution center within 30 days of receipt of product. Fragrance must be unopened, in its original packaging. We strongly encourage all customers to maintain and reuse the original fragrance shipping container to return your fragrance items.

If you experience a reaction to one of our fragrance products, please reach out to our Customer Care Team via chat, email ([email protected])

Please ensure to provide as much information as possible to help resolve a potential solution, including proof of purchase and details surrounding your reaction. Our Customer Care Team reserves the right to potentially request additional information, such as photos of the product and photos of the affected area.

Since different skin types and conditions may react differently to a particular product, we always suggest reviewing the listed ingredients of products to help you identify any sensitivities with certain ingredients.

ORDERS AND CANCELLATIONS

An agreement for The Inspiration Company, LLC ("Seller") to sell goods to you ("Purchaser") is made when we accept your order. The description of goods, price, and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller's charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

GIFT CARDS

The Inspiration Company E-Gift Cards and physical gift cards can be redeemed online or in any The Inspiration Company Retail Location. Gift cards cannot be returned or redeemed for cash value, reloaded with additional value, resold or transferred for value, except where required by law. Gift cards cannot be used to purchase other gift cards. Promotions and other special offers may not be used to purchase a gift card. No sales tax will be charged on the purchase of a gift card. The Inspiration Company will not replace lost or stolen gift cards without satisfactory proof of purchase and Gift Card Serial Number. Gift cards cannot be purchased or redeemed outside of the United States.

CUSTOMER MUST HAVE PROOF OF PURCHASE AND ORDER NUMBER IN ORDER TO RECEIVE A CREDIT.. PLEASE NOTE, CLEARANCE OR SALE ITEMS ARE NOT ELIGIBLE FOR CREDIT OR EXCHANGE. TO EXCHANGE.....IF YOUR ITEM WAS PURCHASED AT A SALE PRICE OR WITHIN A BUNDLE (BUY 3 GET ONE FREE, ETC.) WE WILL GLADLY EXCHANGE FOR ANOTHER PRODUCT FOR EQUAL OR LESSER VALUE.